Ryan Gray

Experience

Merchandiser – NEXCOM HQ

Virginia Beach, VA (Februrary 2025 – Current)

Responsible for assisting Buying teams with administrative functions including data entry related to one or more merchandise departments.

Performs a broad range of merchandising and administrative functions, including data entry for new item setup, price changes, item maintenance, and vendor returns; prepares induction templates, maintains UPC files and stock assortments, generates purchase orders, reviews quantities, tracks shipments, and addresses shipping or billing discrepancies with accounting; analyzes receiving reports and resolves delays or errors with vendors or store departments; negotiates pricing and supplier support, assists in model stock and seasonal buying plans, prepares historical analysis for merchandise commitments, manages stock assortments and transfers, resolves substitutions and discrepancies, negotiates vendor returns, facilitates communication with vendors and exchanges, ensures accurate merchandising information and participates in vendor meetings and assortment planning; supports corporate promotional events through advertising sheets and system reports, maintains proficiency in internal systems, keeps updated on market trends, and operates with independence and initiative while maintaining frequent collaboration with buyers, planners, vendors, and internal teams, performing other related duties as assigned.

Buff Techs – Office of Information Technology

University of Colorado, Boulder, CO (May 2023 – May 2024)

Provided IT support for students and staff.
Troubleshot hardware/software issues, set up devices and software.
Worked in a team-oriented, client-facing support role.

Buff Techs is a student-operated department of the University of Colorado's Office of Information Technology. The main objective is to provide technical support to students, faculty, and retirees regarding computer hardware, software, and other IT-related issues. Much of the job consists of troubleshooting and resolving problems related to computer software, applications, and hardware related issues. During my time at Buff Techs, I gained experience interacting with clients in a professional and customer-friendly manner. Assisting with inquiries, service requests, and guidance on technology-related matters. On many occasions, I assisted clients with the setup, configuration, and maintenance of computers, laptops, mobile devices, and other technology peripherals. I also helped install, upgrade, and configure software applications on various devices. Ensure that software is up-to-date and compatible with the university's IT standards. Diagnose and resolve hardware and software issues and escalate complex problems to a higher-level support team if necessary. Ability to adapt to evolving technologies and learn new skills as needed. Buff Techs gave me the opportunity to work effectively in a team environment, collaborating with colleagues and other IT professionals

Tasty’s Fresh Burgers – Shift Lead & Waiter

Yulee, FL (Aug 2021 – Jun 2022)

Delivered prompt and accurate service to guests.
Communicated with kitchen staff and upheld presentation standards.

It is important in the restaurant industry to greet customers warmly and assist them in selecting menu items and provide attentive and personalized service to ensure a positive dining experience. My main responsibility was to take accurate food and beverage orders and deliver orders from the kitchen to the customer and ensure timely delivery of meals. It was important to have a thorough understanding of the menu, including ingredients and preparation methods. Offer recommendations and describe menu items to customers. Set tables with appropriate utensils, napkins, and glassware. Ensure that the dining area is clean and well-presented. Some other responsibilities were to ensure that dishes meet quality and presentation standards. When the restaurant got busy, it was important to communicate effectively with kitchen staff to keep up with orders and delivery in a timely manner

Warehouse Worker – Navy Exchange

Naples, Italy (Dec 2020 – Aug 2021)

Handled shipment logistics, inventory, and documentation.
Maintained organized and safe warehouse operations.

My job as a warehouse worker at the Navy Exchange (NEX) played a crucial role in ensuring the smooth operation of the Navy Exchange business by meeting the supply needs of the store. My position mainly consisted of Receiving, inspecting, and recording incoming shipments of goods and materials as well as ensuring that items conform to specifications and are in good condition. Another aspect is to maintain accurate inventory records using computerized systems. Pick and pack items for outgoing shipments based on customer orders. Ensure accurate and timely delivery of goods to the appropriate departments or individuals. Safely move, stack, and store materials within the warehouse. Maintain a clean and organized warehouse environment. Arrange goods in a systematic and accessible manner for efficient retrieval. Prepare shipping documents, labels, and other required paperwork. Maintain accurate records of all warehouse activities. A unique responsibility I was given was to sponsor incoming shipments at the gate onto to the Naval base. This position taught me to have a keen eye for detail to ensure accuracy in receiving, inspection, and order fulfillment. Ability to adapt to changing priorities and handle a dynamic work environment. Along with maintaining physical fitness and stamina to handle the demands of manual labor in a warehouse setting.

Lifeguard – YMCA

Bremerton, WA (2019 – 2020)

Monitored swimming areas, ensured safety, and responded to emergencies.

Lifeguard – VBLS

Virginia Beach, VA (Summer 2018)

As a Virginia Beach lifeguard, I was required to attend various training such as surf rescue, CRP/AED certification, and basic athletic training to stay in shape. My responsibilities as a lifeguard were to monitor the waters and make sure everyone on the beach remained safe as well as manage any missing children or any other various problems that could occur on the beach.

Objective

Education

Certifications

Strengths and Skills

Experience